Transactional Email
Emails designed and created to communicate important appointment and account information in the clearest way possible.
Transactional email
One of the most complicated transactional emails in the Sears Home Services user experience. This mail was built to replace a printed receipt that was provided by machines that were being phased out. I worked with multiple groups involved in repair services to make sure all possible data scenarios were covered by the receipt as well as with the database back-end developers to map out the data in the JSON payload that informed the scripting in the email template.
Transactional email
A feedback request created to drive improvements to a sign up service.
Transactional email
An urgent account update request using dynamic user data to encourage prompt action.
Transactional email
A renewal reminder that included program benefits to increase member retention.